Privacy Policy ESLogix

Last updated: 21 July 2026

1. Who We Are

The ESLogix website and services are operated by R.M INSIDE OUT LTD, Company No. 515446607, 11 HaYetzira Street, Ra’anana 4366357, Israel (“Company,” “ESLogix,” “we,” “us,” or “our”).

This Policy explains what information we collect when you use our website, purchase products, receive services, contact us, or receive communications from us, how we use that information, and the choices available to you.

2. Information We May Collect

We may collect:

• Identification and contact information, including name, business name, telephone number, address, and email address.
• Order, product, service, shipping, invoice, payment, warranty, and support information.
• Information submitted through forms, quotation requests, email, telephone, or WhatsApp.
• Technical information such as IP address, device and browser type, access times, pages viewed, security logs, and error data.
• Information collected through cookies and measurement tools, subject to website settings and consent where required.

We do not seek to store full payment-card numbers. Payments may be processed by secure third-party payment providers under their own terms.

3. How We Use Information

We use information to:

• Provide products, software, support, warranties, shipping, and training.
• Process orders, payments, invoices, returns, and service requests.
• Respond to inquiries and send operational communications concerning an order or service.
• Send updates or marketing offers only where permitted and in accordance with the consent provided.
• Secure our websites and services, prevent fraud, diagnose errors, and improve performance.
• Comply with legal, accounting, and regulatory obligations.

4. WhatsApp and Business Communications

If you provide a telephone number and consent to receive communications, we or a business authorized to use ESLogix systems may send service, operational, booking, payment, reminder, or support messages through WhatsApp or another communication channel.

Where a message is delivered by ESLogix on behalf of another business, the relevant business and ESLogix’s role will be identified in a manner that is not misleading. Business-initiated WhatsApp messages will be sent only after the recipient has provided the telephone number and appropriate opt-in permission, and through approved templates where required.

You may request to stop messages at any time by replying “STOP,” contacting the sending business, or contacting us. An opt-out request may not prevent essential communications necessary to complete a transaction or provide a service you requested, where permitted by law.

5. Sharing with Service Providers and Third Parties

We may share information, only as reasonably necessary, with:

• Hosting, cloud, security, development, backup, and technical-support providers.
• Payment, invoicing, shipping, and logistics providers.
• Messaging and communication providers, including Meta/WhatsApp, Twilio, or another authorized provider, depending on the active configuration.
• Professional advisers, accountants, and lawyers.
• Competent authorities where required by law or necessary to protect rights and safety.

We do not sell personal information or rent it to advertisers.

6. Cookies and Measurement Tools

The website may use essential cookies for operation, security, and preferences, and may use analytics or advertising cookies subject to applicable law and required consent. You may restrict cookies through your browser, although blocking essential cookies may affect website functionality.

7. Retention

We retain information only for as long as reasonably necessary for the purposes for which it was collected, to perform a contract, provide warranties and support, handle disputes, maintain security, and comply with accounting or legal obligations. Information will then be deleted, anonymized, or retained in a limited form in secure backups as permitted by law.

8. Security and International Processing

We use reasonable organizational and technical safeguards. No Internet-connected system can guarantee absolute security. Cloud and communication providers may process information outside Israel; where this occurs, we seek to use appropriate providers and relevant contractual or legal safeguards.

9. Your Rights

Subject to applicable law, you may request access to, correction of, or updating of your personal information, deletion of information we are not required to retain, objection to certain processing, or withdrawal of marketing consent. We may request reasonable information to verify your identity before responding.

10. Minors

ESLogix business products and services are not intended for independent purchase by persons under 18. If we learn that information was received from a minor without appropriate authorization, we will take steps to delete it where required.

11. Changes to This Policy

We may update this Policy from time to time. The current version and its effective date will be published on this page.

12. Contact Us

R.M INSIDE OUT LTD / ESLogix 11 HaYetzira Street, Ra’anana 4366357, Israel Email: info@eslogix.com Phone: +972-72-279-3160